The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 14, 2023
Filed:
Oct. 21, 2022
Applicant:
Alibaba Group Holding Limited, Grand Cayman, KY;
Inventors:
Assignee:
ALIBABA GROUP HOLDING LIMITED, Grand Cayman, KY;
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/30 (2020.01); G06F 40/216 (2020.01); G06V 30/262 (2022.01); G06F 18/24 (2023.01); G06V 30/40 (2022.01); G06V 30/148 (2022.01); G06V 10/40 (2022.01);
U.S. Cl.
CPC ...
G06F 40/30 (2020.01); G06F 18/24 (2023.01); G06F 40/216 (2020.01); G06V 10/40 (2022.01); G06V 30/153 (2022.01); G06V 30/274 (2022.01); G06V 30/40 (2022.01);
Abstract
The disclosed embodiments describe methods, systems, and apparatuses for determining user intent. A method is disclosed comprising obtaining a session text of a user; calculating, by the processor, a feature vector based on the session text; determining probabilities that the session text belongs to a plurality of intent labels, the probabilities calculated using a multi-level hierarchal intent classification model, the intent labels assigned to levels in the multi-level hierarchal intent classification model; and assigning a user intent to the session text based on the probabilities.