The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 07, 2023
Filed:
Nov. 16, 2021
Zscaler, Inc., San Jose, CA (US);
Amit Sinha, San Jose, CA (US);
Srikanth Devarajan, Cupertino, CA (US);
Chakkaravarthy Periyasamy Balaiah, San Jose, CA (US);
Khaireddine Mazboudi, San Jose, CA (US);
Sandeep Kamath Voderbet, Sunnyvale, CA (US);
Sushil Pangeni, Fremont, CA (US);
Pratap Ramachandra, Bangalore, IN;
Amber Wu, San Jose, CA (US);
Zscaler, Inc., San Jose, CA (US);
Abstract
Techniques for deep tracing of one or more users via a cloud-based system include receiving a request from an administrator to actively troubleshoot a user; causing a user device associated with the user to create a deep tracing session based on the request; assisting the user device in performing one or more traces of a plurality of traces to a destination; receiving results from any of the plurality of traces and results from metrics collected at the user device; and displaying a network map between the user device and the destination.