The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 31, 2023

Filed:

Jan. 25, 2022
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Craig M. Trim, Ventrura, CA (US);

Shikhar Kwatra, San Jose, CA (US);

Hemant Kumar Sivaswamy, Pune, IN;

Joyce Miryam Habbouche, Ottawa, CA;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/04 (2013.01); H04M 3/42 (2006.01); H04M 3/38 (2006.01); G10L 15/18 (2013.01); G10L 15/26 (2006.01);
U.S. Cl.
CPC ...
H04M 3/42221 (2013.01); G10L 15/18 (2013.01); G10L 15/26 (2013.01); H04M 3/38 (2013.01);
Abstract

Computer-implemented methods, computer program products, and computer systems for detecting and resolving fraudulent calls. The computer-implemented methods include one or more processors configured for receiving voice call data corresponding to an incoming telephone call placed to a user device, wherein the voice call data comprises caller voice data. Further, the computer-implemented methods may include one or more processors configured for converting the caller voice data to caller text data comprising one or more text phrases. Further embodiments of the computer-implemented method include processors configured for determining that the one or more text phrases satisfies a first condition, and responsive to determining that the one or more text phrases satisfies the first condition, transmitting a user alert to the user device.


Find Patent Forward Citations

Loading…