The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 31, 2023
Filed:
Jan. 31, 2019
Salesforce.com, Inc., San Francisco, CA (US);
Leo Duy Tran, San Francisco, CA (US);
David Angulo, Boulder, CO (US);
David Woodward, Westfield, IN (US);
Abhinav Chadda, Emeryville, CA;
David Hacker, Moraga, CA (US);
Steven Ness, Victoria, CA;
Matt Lagrotte, Deerfield Beach, FL (US);
Jason Moody, Burlington, MA (US);
Daniel Marchant, Bishop, GA (US);
Matthew James Mondok, Palm Harbor, FL (US);
Federico Recio, Sunny Isles Beach, FL (US);
Mehmet Gokmen Orun, San Francisco, CA (US);
Steven Kostrzewski, Novato, CA (US);
Christopher Bill, Indianapolis, IN (US);
Kaustubh Barde, San Francisco, CA (US);
Lydia Lodovisi, Indianapolis, IN (US);
Sarah Flamion, Newburgh, IN (US);
Jamin Hall, Noblesville, IN (US);
Charles Fineman, Berkeley, CA (US);
Salesforce, Inc., San Francisco, CA (US);
Abstract
Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.