The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 24, 2023

Filed:

Jul. 12, 2022
Applicant:

Splunk Inc., San Francisco, CA (US);

Inventor:

Joseph Ari Ross, Redwood City, CA (US);

Assignee:

Splunk Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/07 (2006.01); H04L 41/0631 (2022.01);
U.S. Cl.
CPC ...
G06F 11/0709 (2013.01); G06F 11/079 (2013.01); G06F 11/0748 (2013.01); H04L 41/0631 (2013.01);
Abstract

A process for analyzing an incident includes setting up an alert for a high error rate on a particular endpoint. Once the alert is triggered, a set of traces for transactions exhibiting errors on the offending endpoint is queried. All traces for other services/operations that include errors on the offending endpoint are also enumerated. A set of baseline transactions that involve the offending endpoint, but do not result in error may be utilized to determine whether the errors are always present, or are distinctive for certain offending transactions. All traces are ranked based on a statistic. Once the traces have been ranked, they may be traced down to a deepest/most terminal error. A set of transactions that correlate to the terminal error may also be analyzed to determine infrastructure causes.


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