The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 17, 2023

Filed:

Jul. 20, 2021
Applicant:

Walgreen Co., Deerfield, IL (US);

Inventors:

Lindsey Kanefsky, Chicago, IL (US);

Kartik Subramanian, Chicago, IL (US);

Andrew David Schweinfurth, Chicago, IL (US);

Benjamin Weiss, Chicago, IL (US);

Assignee:

WALGREEN CO., Deerfield, IL (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/00 (2013.01); G06F 40/30 (2020.01); H04W 4/14 (2009.01); G16H 20/10 (2018.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06F 40/30 (2020.01); G06N 20/00 (2019.01); G16H 20/10 (2018.01); H04W 4/14 (2013.01);
Abstract

A pharmacy order facilitation method includes receiving a message; training a machine learning model; generating an intent; generating a response message; and transmitting the response message. A computing system includes a processor and a memory storing instructions that, when executed by the one or more processors, cause the computing system to: receive a message; train a machine learning model; generate an intent; generate a response message; and transmit the response message. A computing system includes a mobile device; a server device configured to: train a machine learning model; analyze the inbound message; identify a customer intent; perform an action based on the customer intent; and transmit an outbound message.


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