The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 10, 2023

Filed:

Oct. 25, 2021
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventors:

Matthew Louis Nowak, Midlothian, VA (US);

Keith D. Greene, Mechanicsville, VA (US);

Catherine Barnes, Glen Allen, VA (US);

David Walter Peters, Richmond, VA (US);

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/07 (2006.01); G06N 20/00 (2019.01); G06F 16/28 (2019.01); G06F 18/22 (2023.01);
U.S. Cl.
CPC ...
G06F 11/0793 (2013.01); G06F 11/0787 (2013.01); G06F 16/288 (2019.01); G06F 18/22 (2023.01); G06N 20/00 (2019.01);
Abstract

Aspects described herein may use machine learning models to predict one or more remediation actions to mitigate reoccurrence of an incident that has become restored based upon previous incidents of an entity. Historical incident data is compiled into two incident datasets: one representative of incidents that were assigned a remediation action to mitigate reoccurrence of the incident, and a second representative of incidents that were not assigned a remediation action. A machine learning model matches relationships between data in the two datasets and outputs scores representative of similarities. Based on the scores, one or more remediation actions are mapped to an incident in the second dataset and the remediation action is performed for the incident.


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