The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 10, 2023
Filed:
Sep. 17, 2021
Zhuhai Pantum Electronics Co., Ltd., Zhuhai, CN;
ZHUHAI PANTUM ELECTRONICS CO., LTD., Zhuhai, CN;
Abstract
A method and an apparatus for handling image forming abnormality, and an image forming apparatus are provided. The method is applied to the image forming apparatus and includes acquiring a print job from a control terminal and analyzing the print job to obtain an analysis result. When the analysis result is a failed analysis, whether a control program installed on the control terminal is abnormal is determined accordingly. The control program is a program which enables the control terminal to exchange the print job with the image forming apparatus. If the control program installed on the control terminal is abnormal, an abnormal-driving information page is generated and printed to output. By printing to output the abnormal information page, the user can be effectively and clearly informed of the cause of the printer abnormality, which improves the efficiency and user experience of abnormality resolution.