Information processing apparatus, control method for information processing apparatus, image forming system, and non-transitory computer-readable storage medium for detection of malfunction of conveying device that conveys medium to print engine of image forming apparatus and correction of amount of conveyance performed by the conveying device based on the detection

Abstract

An information processing apparatus includes circuitry configured to: acquire, as a first image, a read image of an image formed on a medium; generate a second image based on document data; detect reference points from the second image; compare the first image with the second image to calculate an amount of positional deviation of the medium for each of the reference points; detect, based on the amount of positional deviation, a malfunction of a conveying device that conveys the medium; cause an image forming apparatus to print a correction chart for correction of conveyance of the medium, in response to detection of the malfunction of the conveying device; calculate, from a read image of the correction chart, an amount of fluctuation in conveyance of the medium performed by the conveying device; and calculate a correction value for the calculated amount of fluctuation in conveyance of the medium.