The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 03, 2023
Filed:
Apr. 22, 2021
Dell Products L.p., Round Rock, TX (US);
Bijan Kumar Mohanty, Austin, TX (US);
Nanjundaiah Champakadhama Swamy Shreeram, Bangalore, IN;
Manasa Kaushik Panduranga, Bangalore, IN;
Harish Mysore Jayaram, Cedar Park, TX (US);
Dell Products L.P., Round Rock, TX (US);
Abstract
A method comprises receiving at least one natural language input corresponding to at least one task, and analyzing the at least one natural language input using one or more machine learning models to determine one or more parameters of the at least one task. One or more skills and/or availabilities of respective ones of a plurality of resources are identified. The method further comprises identifying at least a subset of the plurality of resources to perform the at least one task based at least in part on the one or more parameters and on the one or more skills and/or the availabilities. The at least one task is routed to one or more resources of the subset.