The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 03, 2023
Filed:
Jan. 31, 2019
Uber Technologies, Inc., San Francisco, CA (US);
Lawrence Benjamin Goldstein, San Francisco, CA (US);
Arjun Vora, San Francisco, CA (US);
Jai Malkani, San Francisco, CA (US);
Nikhil Joshi, San Francisco, CA (US);
Eckart Walther, San Francisco, CA (US);
Mahdi Namazifar, San Francisco, CA (US);
Kathy Brown, San Francisco, CA (US);
Praveen Kannan, San Francisco, CA (US);
Arun Bodapati, San Francisco, CA (US);
Fran Bell, San Francisco, CA (US);
Uber Technologies, Inc., San Francisco, CA (US);
Abstract
A computing system can receive event data corresponding to a user's experience with a network service. Based on the event data, the system can generate a set of representations that correspond to the user's experience with the network service. The representations may be analyzed and/or filtered by an artificial intelligence model executing on the computing system, which can predict negative experiences of users at future time intervals. Based on these predictions, the computing system can implement a set of corrective actions to steer the user experience to a more positive path.