The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 26, 2023

Filed:

Mar. 20, 2015
Applicant:

Rxo Last Mile, Inc., Marietta, GA (US);

Inventors:

Karl Meyer, Atlanta, GA (US);

Jonathan Turner, Marietta, GA (US);

Assignee:

RXO Last Mile, Inc., Marietta, GA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/0631 (2023.01); G06Q 10/083 (2023.01); G06Q 30/0203 (2023.01); G06Q 10/00 (2023.01); G06Q 30/02 (2023.01); G06Q 30/0282 (2023.01); G06Q 10/0833 (2023.01); G06Q 30/016 (2023.01); G06Q 10/1093 (2023.01); G08G 1/123 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/0203 (2013.01); G06Q 10/00 (2013.01); G06Q 10/0631 (2013.01); G06Q 10/06311 (2013.01); G06Q 10/083 (2013.01); G06Q 10/0833 (2013.01); G06Q 30/016 (2013.01); G06Q 30/02 (2013.01); G06Q 30/0282 (2013.01); G06Q 10/1095 (2013.01); G08G 1/123 (2013.01);
Abstract

Examples of service call-ahead systems and methods are disclosed. In one example implementation according to aspects of the present disclosure, a service order management system includes a processing device, a servicer device, and a memory device. The service order management system is enabled at least to prompt a servicer to modify an initial estimated time of arrival (ETA) and notify a customer of the modified ETA of a servicer at a service destination. Prompting the servicer to modify the initial ETA enables the processing device to notify the customer of the modified ETA, which is more accurate than the initial ETA. Other service call-ahead and notification techniques are also disclosed.


Find Patent Forward Citations

Meyer, Karl. (2023). Service call-ahead system and method (U.S. Patent No. 11769163). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11769163

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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