The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 26, 2023

Filed:

Jun. 08, 2020
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Udaya Kumar Raju Ratnakaram, Hyderabad, IN;

Geeta Bora, Hyderabad, IN;

Mallidi Bhagya Lakshmi Sudha Lavanya, Hyderabad, IN;

Assignee:

Bank of America Corporation, Charlotte, NC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 20/10 (2012.01); G06Q 20/38 (2012.01); G06Q 20/40 (2012.01); G06Q 20/32 (2012.01); G06Q 40/02 (2012.01); G06Q 20/20 (2012.01); G01C 21/34 (2006.01); G06Q 30/02 (2012.01); H04L 9/40 (2022.01); G06F 16/23 (2019.01); G06F 3/14 (2006.01); G01C 21/36 (2006.01); G06Q 30/0204 (2023.01);
U.S. Cl.
CPC ...
G06Q 20/1085 (2013.01); G01C 21/3476 (2013.01); G01C 21/3682 (2013.01); G06F 3/14 (2013.01); G06F 16/2379 (2019.01); G06Q 20/202 (2013.01); G06Q 20/203 (2013.01); G06Q 20/3223 (2013.01); G06Q 20/3827 (2013.01); G06Q 20/4015 (2020.05); G06Q 20/40145 (2013.01); G06Q 30/0205 (2013.01); G06Q 40/02 (2013.01); H04L 63/0861 (2013.01);
Abstract

Aspects of the disclosure relate to intelligent processing of broken or failed ATM transactions. In some embodiments, a computing platform may receive transaction data associated with a pending transaction initiated on a mobile computing device and generate hash information corresponding to the received transaction data. Then, the computing platform may identify ATMs previously visited by the user. Based on performing analytics on those previously visited ATMs, the computing platform may identify, from those previously visited ATMs, one or more alternate ATMs for completing the pending transaction. Next, the computing platform may send a notification to the mobile computing device that includes navigation information. Thereafter, the computing platform may cause the alternate ATMs to await input from the user by sending the generated hash information. In response to receiving a message indicating completion of the pending transaction, the computing platform may initiate clearing of a pending status of the pending transaction.


Find Patent Forward Citations

Loading…