The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 26, 2023
Filed:
Jul. 29, 2022
Sita B.v., Rotterdam, NL;
Andrew E. Malinofsky, Atlanta, GA (US);
Reinout Vander Meulen, The Hague, NL;
Bart René Yvonne Houlleberghs, Gravenhage, NL;
Rico Andreas Barandun, Geneva, CH;
Abstract
Systems and methods for facilitating interaction between a ticket holder and a self-service function related to a ticket are described herein. A mobile device can detect proximity to a self-service function. The mobile device can activate an application related to the self-service function. The mobile device can communicate with a beacon to retrieve an identifier of the self-service function. A first connection session can be established between the mobile device and a cloud broker service while a second connection session can be established between the self-service function and the cloud broker service. The cloud broker service can generate an end to end session using the first and second connection sessions by mapping an identifier of the mobile device with the identifier of the self-service function. Communications can be sent from the self-service function to the application of the mobile device through the cloud broker service including directional information.