The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 26, 2023
Filed:
Mar. 18, 2020
Nippon Telegraph and Telephone Corporation, Tokyo, JP;
Miho Ikeda, Tokyo, JP;
Hiroyuki Uekawa, Tokyo, JP;
Satoshi Takahashi, Tokyo, JP;
Koji Kishi, Tokyo, JP;
NIPPON TELEGRAPH AND TELEPHONE CORPORATION, Tokyo, JP;
Abstract
A storage unit () stores a service procedure constituting business, a service support system used in the service procedure, and a service function constituting the service support system in association with each other, and stores a status determination checklist in which a plurality of conditions for determining whether the service procedure, the service support system, and the service function are normal are represented by a logical combination. A service function determination section () determines whether a service function corresponding to the service support system is functioning normally, by using failure information of a service support system and the status determination checklist. When it is determined that the service function is not functioning normally, a service activity determination section () determines whether a service procedure corresponding to the service function is normally executed, by using the status determination checklist.