The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 26, 2023
Filed:
Sep. 29, 2021
Pagerduty, Inc., San Francisco, CA (US);
Laura Ann Zuchlewski, San Francisco, CA (US);
Irena Grabovitch-Zuyev, Quispamsis, CA;
Shaheen Bundhoo, Toronto, CA;
PagerDuty, Inc., San Francisco, CA (US);
Abstract
Pausing alert notifications includes triggering an alert responsive to an event in a managed environment. A normalized title is obtained from a title of the alert. Using the normalized title, it is determined whether the alert is of a likely transient type, where the alert is of the likely transient type when it is predicted to resolve without human intervention. A transmission of notifications for the alert during a pause period is withheld responsive to determining that the alert is the likely transient type. A notification for the alert is transmitted to a responder responsive to determining that the alert is unresolved after the pause period.