The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 19, 2023
Filed:
Jan. 15, 2021
Facet Labs, Llc, Los Gatos, CA (US);
Stuart Ogawa, Los Gatos, CA (US);
Lindsay Alexander Sparks, Seattle, WA (US);
Koichi Nishimura, San Jose, CA (US);
Wilfred P. So, Mississauga, CA;
FACET LABS, LLC, Los Gatos, CA (US);
Abstract
Typical graphical user interfaces and predefined data fields limit the interaction between a person and a computing system. An oral communication device and a data enablement platform are provided for ingesting oral conversational data from people, and using machine learning to provide intelligence. At the front end, an oral conversational bot, or chatbot, interacts with a user. On the backend, the data enablement platform has a computing architecture that ingests data from various external data sources as well as data from internal applications and databases. These data and algorithms are applied to surface new data, identify trends, provide recommendations, infer new understanding, predict actions and events, and automatically act on this computed information. The chatbot then provides audio data that reflects the information computed by the data enablement platform. The system and the devices, for example, are adaptable to various industries.