The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 19, 2023
Filed:
Oct. 15, 2019
Amazon Technologies, Inc., Seattle, WA (US);
Gregory Branchek Roth, Seattle, WA (US);
Matthew Daniel DeMoss, Falls Church, VA (US);
Jonathan Matthew Miller, Burke, VA (US);
Amazon Technologies, Inc., Seattle, WA (US);
Abstract
A support service application may process a request that contains a hyperlink. The hyperlink may be examined to determine a level of risk associated with accessing a resource referred to by the hyperlink. An execution environment for processing the hyperlink may be identified. The execution environment may comprise a virtual machine drawn from a pool of virtual machines. The resource may be retrieved by a browser process operating within the context of the virtual machine, and a safe version of the resource may be rendered and made available to customer support personnel using the support service application.