The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 12, 2023

Filed:

Dec. 15, 2022
Applicant:

Paypal, Inc., San Jose, CA (US);

Inventors:

Rahul Nair, Leander, TX (US);

Swati Baradia, San Jose, CA (US);

Liang Xi, Elkhom, NE (US);

Ramakrishna Rosanuru, Chennai, IN;

Billy Henry Runyan, San Jose, CA (US);

Linu Varghese, Cedar Park, TX (US);

Koteswara Pathuri, Georgetown, TX (US);

Assignee:

PAYPAL, INC., San Jose, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); H04L 51/56 (2022.01); H04L 67/148 (2022.01); H04L 9/40 (2022.01); H04W 12/06 (2021.01); G06F 40/30 (2020.01); H04L 51/02 (2022.01);
U.S. Cl.
CPC ...
H04L 51/56 (2022.05); G06F 40/30 (2020.01); H04L 63/08 (2013.01); H04L 67/148 (2013.01); H04W 12/06 (2013.01); H04L 51/02 (2013.01);
Abstract

A mid-tier messaging system receives a request to initiate a communication session via a first messaging channel that includes a first messaging interface of a first messaging application provided at a user device and a first message provider of a plurality of message providers. The mid-tier messaging system establishes a first session that is mapped to the communication session. The mid-tier messaging system establishes the communication, using the first session, between the first messaging interface and the first message provider. The mid-tier messaging system provides, through the first session, first message communications between the first message provider and the first messaging interface. The mid-tier messaging system seamlessly switches to a second message provider service when the first message provider service cannot service an intent of the first communication session.


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