The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 12, 2023

Filed:

Sep. 17, 2021
Applicant:

Salesforce, Inc.;

Inventors:

Aaron Popelka, San Francisco, CA (US);

William Robert Jennings, II, Indianapolis, IN (US);

Andrew Short, Indianapolis, IN (US);

Pranavkumar Janakbhair Parekh, Bothell, WA (US);

Assignee:

Salesforce, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/56 (2022.01); G06Q 30/016 (2023.01);
U.S. Cl.
CPC ...
H04L 51/56 (2022.05); G06Q 30/016 (2013.01);
Abstract

Techniques described herein are used to support cross platform data sharing, access, and management between a communication process flow management platform and a communication platform. Specifically, techniques described herein support a communication process flow management platform detecting an event associated with a communication process flow that control electronic communications between a tenant and a set of users. The platform may generate a data object corresponding to the event. The data object may include metadata associated with the event. The platform may transmit, to a communication platform, a request that includes the data object. The request may be configured to cause an entry associated with the event to be posted into the communication platform.


Find Patent Forward Citations

Quick Actions:

Popelka, Aaron. (2023). Techniques for cross platform communication process flow event posting (U.S. Patent No. 11757824). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11757824

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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