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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 11757819 B1

PDFFull Text
Date of Patent:
Sep. 12, 2023

Filed:

Jan. 08, 2021

Generating interactive emails and tracking user interactions

Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Joe Teplow, New York, NY (US);

Scott Motte, Los Angeles, CA (US);

Kevin Dutra, New York, NY (US);

Mark Robbins, Brighton, GB;

Yamil Asusta, San Juan, PR;

Devin Torres, Austin, TX (US);

Steven Collins, New York, NY (US);

Trever Faden, Washington, DC (US);

Derek Jacobi, New York, NY (US);

Selby Kendrick, New York, NY (US);

Johnny Omar Mejias Luciano, New York, NY (US);

Adam Beckerman, New York, NY (US);

Assignee:

Salesforce, Inc., San Francisco, CA (US);

Attorneys:

Butzel Long

Donald J. Lecher

Primary Examiner:

Nicholas R Taylor

Assistant Examiner:

Sanjoy Roy

Int. Cl.
CPC ...
H04L 29/08 (2006.01); H04L 51/42 (2022.01); G06F 3/14 (2006.01); G06Q 10/10 (2023.01); G06F 3/147 (2006.01); G06Q 10/06 (2023.01); G06Q 10/08 (2023.01); G06F 40/117 (2020.01); G06F 40/131 (2020.01); G06F 40/197 (2020.01); H04L 67/50 (2022.01); G06F 16/958 (2019.01); G06F 3/04842 (2022.01); H04M 1/7243 (2021.01);
U.S. Cl.
CPC ...
H04L 51/42 (2022.05); G06F 3/04842 (2013.01); G06F 3/14 (2013.01); G06F 3/147 (2013.01); G06F 16/958 (2019.01); G06F 40/117 (2020.01); G06F 40/131 (2020.01); G06F 40/197 (2020.01); G06Q 10/06 (2013.01); G06Q 10/08 (2013.01); G06Q 10/10 (2013.01); H04L 67/535 (2022.05); H04M 1/7243 (2021.01);
Abstract

Systems, methods, and related technologies are provided for generating interactive emails and tracking user interactions. In one implementation, an email an be received within an email client. The email can be rendered within the email client, such as by: presenting a first selectable element within the email client, presenting a second selectable element within the email client, and presenting one or more content items within the email client. A selection of the first selectable element can be received within the email client. In response to the selection of the first selectable element, a presentation of the one or more content items can be adjusted within the email client.

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