The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 12, 2023

Filed:

Jun. 30, 2021
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Eric Shu Wang Yip, San Francisco, CA (US);

Ning Tai, Castro Valley, CA (US);

Ishita Shah, Newark, CA (US);

Cuong Si The Dong, San Jose, CA (US);

Jose Garcia, San Francisco, CA (US);

Assignee:

Salesforce, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/214 (2022.01); H04L 51/02 (2022.01); H04L 67/12 (2022.01); G06F 16/903 (2019.01); G06Q 50/00 (2012.01); H04L 67/04 (2022.01); H04L 67/02 (2022.01); H04L 67/53 (2022.01); H04L 67/306 (2022.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06F 16/903 (2019.01); G06Q 50/01 (2013.01); H04L 51/214 (2022.05); H04L 67/02 (2013.01); H04L 67/04 (2013.01); H04L 67/12 (2013.01); H04L 67/53 (2022.05); H04L 67/306 (2013.01);
Abstract

Disclosed are some implementations of systems, apparatus, methods and computer program products for publisher and share action integration in a user interface (UI) for automated messaging. In some implementations, information is displayed in a first component and in a second component in a UI on a display. The first component is a publisher configured for composing and sharing messages on different communication channels using different share actions. The second component includes links to data items. When one of the data items is selected, a set of share actions for sharing the selected item using the publisher can be identified and displayed. When one of the displayed share actions is selected, it can be determined that the selected share action is applicable to one of the communication channels. A reference to the selected item can be provided in a message being composed in the publisher for sharing on the one communication channel.


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