The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 12, 2023

Filed:

Jan. 21, 2022
Applicant:

Arris Enterprises Llc, Suwanee, GA (US);

Inventors:

Richard Moore, Jr., Harleysville, PA (US);

John D. Ogden, Media, PA (US);

David P. Resuta, Chalfont, PA (US);

Assignee:

ARRIS ENTERPRISES LLC, Suwanee, GA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 43/50 (2022.01); H04L 41/06 (2022.01); H04L 43/0817 (2022.01); H04L 9/40 (2022.01);
U.S. Cl.
CPC ...
H04L 43/50 (2013.01); H04L 41/06 (2013.01); H04L 43/0817 (2013.01); H04L 63/0823 (2013.01);
Abstract

Extensive resources can be required to stage, clean-and-screen, repair, diagnose, etc. a network device. To reduce the impact on resources, a diagnostic device is used to perform diagnostic testing or analysis of a network device, such as a set top box received at a facility. The diagnostic device connects to the network device via one or more connections to initiate a diagnostic testing and analysis. The network device sends diagnostic data to the diagnostic device which uses this data to generate a diagnostic report and/or sends this data to a network resource. The diagnostic testing or analysis is used to appropriately direct the network device, for example, for repair, redistribution, disposal, or other treatment.


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