The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 12, 2023
Filed:
Nov. 06, 2020
Adobe Inc., San Jose, CA (US);
Ritwik Sinha, Cupertino, CA (US);
Fan Du, Milpitas, CA (US);
Sunav Choudhary, West Bengal, IN;
Sanket Mehta, Dist-Pune, IN;
Harvineet Singh, Jersey City, NJ (US);
Said Kobeissi, Lovettsville, VA (US);
William Brandon George, Pleasant Grove, UT (US);
Chris Challis, Alpine, UT (US);
Prithvi Bhutani, Lynnwood, WA (US);
John Bates, Pleasant Grove, UT (US);
Ivan Andrus, Saratoga Springs, UT (US);
ADOBE INC., San Jose, CA (US);
Abstract
Determination of high value customer journey sequences is performed by determining customer interactions that are most frequent as length N=1 sub-sequences, recursively determining most frequent length N+1 sub-sequences that start with the length N sub-sequences, determining a first count indicating how often one of the sub-sequences appears in the sequences, determining a second count indicating how often the one sub-sequence resulted in the goal, and using the counts to determine the most or least effective sub-sequences for achieving the goal.