The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 05, 2023

Filed:

Dec. 10, 2022
Applicant:

Meta Platforms, Inc., Menlo Park, CA (US);

Inventor:

Vibhor Rastogi, San Carlos, CA (US);

Assignee:

Meta Platforms, Inc., Menlo Park, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06N 20/00 (2019.01); H04L 51/04 (2022.01); G06F 16/955 (2019.01); G06F 16/958 (2019.01); G06Q 30/08 (2012.01);
U.S. Cl.
CPC ...
G06N 20/00 (2019.01); G06F 16/958 (2019.01); G06F 16/9558 (2019.01); G06Q 30/08 (2013.01);
Abstract

An online system presents content to its users, in which the content includes links that launch a messaging application and initiate conversations via the application. The system receives information indicating that negative experiences occurred during the conversations and may use this information and attributes of entities participating in the conversations to train a model to predict a likelihood of an occurrence of a negative experience. Upon determining an opportunity to present a user with a link that launches the application and initiates a potential conversation with an entity via the application, the system applies the model to predict a likelihood of an occurrence of the negative experience by the user during the potential conversation based on the entity's attributes. Based on the predicted likelihood, the system adjusts a value associated with presenting the link and passes the adjusted value to a process that selects content for presentation to the user.


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