The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 05, 2023
Filed:
Aug. 26, 2020
Accenture Global Solutions Limited, Dublin, IE;
ACCENTURE GLOBAL SOLUTIONS LIMITED, Dublin, IE;
Abstract
An utterance recommendation system may obtain a plurality of utterance influencing attributes influencing a response recommended for a user query from a plurality of sources. The system may collate the utterance influencing attributes to provide enriched user data and may identify a set of preconfigured potential utterance options associated with the user query. The system may implement a plurality of utterance recommendation techniques to analyze the enriched user data based on associated predefined rules, and provide a preferential rank ordering of the preconfigured potential utterance options to be recommended based on the analysis. The system may determine a single optimized rank ordering of the preconfigured potential utterance options representing a ranking order of the preconfigured potential utterance options. The system may provide the response to the user query, based on a potential utterance option ranked highest in the single optimized rank ordering.