The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 29, 2023
Filed:
Dec. 22, 2020
Vocollect, Inc., Pittsburgh, PA (US);
Mohit Raj, Hyderabad, IN;
Nagaraju Rachakonda, Hyderabad, IN;
VOCOLLECT, INC., Pittsburgh, PA (US);
Abstract
A method for facilitating picking of an incoming call on a device is described here. The method includes transmitting, by a processor of a work device, a workflow execution command to a first device communicatively coupled to the work device. In an example, the method comprises receiving at the work device, a first message indicative of occurrence of an event on a second device communicatively coupled to the work device. The method further comprises sending, by the processor, a first request to the first device to terminate a first connection with the work device. The method includes sending, by the processor, a second request to communicatively couple the first device to the second device. The method includes receiving, by the processor, a second message indicative of completion of the event on the second device. Thus, terminating, by the processor, a second connection of the first device with the second device.