The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 29, 2023
Filed:
Feb. 26, 2021
Walmart Apollo, Llc, Bentonville, AR (US);
Simral Chaudhary, Sunnyvale, CA (US);
Deepa Mohan, San Jose, CA (US);
Haoxuan Chen, Mountain View, CA (US);
Lakshmi Manasa Velaga, Dublin, CA (US);
Snehasish Mukherjee, Santa Clara, CA (US);
John Brian Moss, Carlsbad, CA (US);
Jason Charles Benesch, Santee, CA (US);
Don Bambico, San Diego, CA (US);
Walmart Apollo, LLC, Bentonville, AR (US);
Abstract
A system for generating a response to a customer query includes a computing device configured to obtain a first dataset, including a plurality of first phrase-intent pairs associated with a first domain. Each first phrase-intent pair includes a first phrase and a corresponding first intent. The computing device is configured to retrieve a set of configuration rules to configure a plurality of environments. The computing device is also configured to configure a first environment using the first dataset and the set of configuration rules to determine a result user intent based on a requested query associated with the first domain. The first environment embeds the plurality of first phrase-intent pairs in a vector space based on the set of configuration rules. The computing device is configured to perform operations based on the first environment.