The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 29, 2023

Filed:

May. 17, 2022
Applicant:

Certinia Inc., San Jose, CA (US);

Inventors:

Stephen Paul Wilcock, Harrogate, GB;

Matthew David Wood, Leeds, GB;

Assignee:

Certinia Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/30 (2020.01); G06F 40/40 (2020.01); G06F 3/0481 (2022.01); G06F 3/16 (2006.01); G06N 3/08 (2023.01); G06N 5/02 (2023.01);
U.S. Cl.
CPC ...
G06F 40/30 (2020.01); G06F 3/0481 (2013.01); G06F 3/167 (2013.01); G06F 40/40 (2020.01); G06N 3/08 (2013.01); G06N 5/02 (2013.01);
Abstract

Various techniques are disclosed, including receiving at a multiplatform management system a natural language request from a computing device, the multiplatform management system interfacing with multiple disparate platforms including a natural language processing platform, determining an event type based on the natural language request, identifying a user-requested action based on data associated with the natural language processing platform in data communication with the multiplatform management system, selecting a cloud platform to perform the user-requested action, formatting data representing the user-requested action into a formatted user-requested action, and performing the action.


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