The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 29, 2023
Filed:
Apr. 21, 2022
Bank of America Corporation, Charlotte, NC (US);
Ravisha Andar, Plano, TX (US);
Emad Noorizadeh, Plano, TX (US);
Priyank R. Shah, Plano, TX (US);
Prejish Thomas, Plano, TX (US);
Saahithi Chillara, Allen, TX (US);
Ramakrishna R. Yannam, The Colony, TX (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Aspects of the disclosure relate to systems and methods for increasing the speed, accuracy, and efficiency of language processing systems. A provided method may include storing a plurality of modules in a database. The method may include configuring the plurality of modules in a multi-tier tree architecture. The method may include receiving an utterance. The method may include processing the utterance via a natural language processing (NLP) engine. The method may include routing the utterance. The routing may include identifying a highest tier module that matches a predetermined portion of the utterance. The method may include compiling a result set of modules. The method may include transmitting the result set of modules to the system user. The result set of modules may include a comprehensive and narrowly tailored response to the user request.