The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 29, 2023

Filed:

May. 11, 2021
Applicant:

Paypal, Inc., San Jose, CA (US);

Inventors:

Yuzhen Zhuo, Singapore, SG;

Sandro Cavallari, Singapore, SG;

Van Hoang Nguyen, Singapore, SG;

Kim Dung Bui, Singapore, SG;

Rey Neo, Singapore, SG;

Harsha Singalreddy, Singapore, SG;

Lei Xu, Singapore, SG;

Hewen Wang, Singapore, SG;

Quan Jin Ferdinand Tang, Singapore, SG;

Chun Kiat Ho, Singapore, SG;

Assignee:

PayPal, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 16/332 (2019.01); G06F 16/33 (2019.01); G06N 20/00 (2019.01); H04L 51/02 (2022.01);
U.S. Cl.
CPC ...
G06F 16/3322 (2019.01); G06F 16/3334 (2019.01); G06F 16/3338 (2019.01); G06N 20/00 (2019.01); H04L 51/02 (2013.01);
Abstract

Systems and methods are presented for providing a response to a user query. Reception of a user query is detected. An augmentation machine learning model is utilized to determine one or more variations of the user query that correspond to a semantic meaning of the user query. A plurality of response candidates is determined that correspond to the user query by comparing the user query and the one or more variations of the user query to a plurality of documents. A final response candidate is determined from the plurality of response candidates based on utilizing a semantic machine learning model to perform a semantic comparison between the plurality of response candidates and at least the user query.


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