The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 29, 2023

Filed:

Jun. 28, 2021
Applicant:

Twilio Inc., San Francisco, CA (US);

Inventors:

Carter Rabasa, Seattle, WA (US);

Martin Amps, San Francisco, CA (US);

Assignee:

Twilio Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/51 (2006.01); H04M 3/42 (2006.01); H04M 7/00 (2006.01); G06F 9/451 (2018.01); G06F 9/445 (2018.01);
U.S. Cl.
CPC ...
G06F 9/453 (2018.02); G06F 9/44505 (2013.01); G06F 9/44526 (2013.01); G06F 9/451 (2018.02); H04M 3/4217 (2013.01); H04M 3/5191 (2013.01); H04M 7/0021 (2013.01);
Abstract

A system and method for customizing communication processing within a communication platform that includes configuring a service handler, which comprises of at least setting execution code of the service handler; setting an association between the service handler and a communication event of the communication platform; detecting the occurrence of the communication event of a communication facilitated through the communication platform; invoking the service handler in response to the event, which comprises: executing the execution code in a serverless execution environment and generating a service handler response; and augmenting the communication in accordance with the service handler response.


Find Patent Forward Citations

Loading…