The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 22, 2023
Filed:
May. 04, 2021
International Business Machines Corporation, Armonk, NY (US);
Dakuo Wang, Cambridge, MA (US);
Mo Yu, White Plains, NY (US);
Chuang Gan, Cambridge, MA (US);
Bo Wu, Cambridge, MA (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
Systems, computer-implemented methods, and/or computer program products facilitating a process to identify and respond to a primary electronic message are provided. According to an embodiment, a system can comprise a memory that stores computer executable components and a processor that executes the computer executable components stored in the memory. The computer executable components can include a determination component can determine that a primary electronic message has not received a response electronic message. An analysis component can generate a generated electronic message addressing the informational or emotional content of the primary electronic message. In one or more embodiments, an updating component can update the analytical model based on one or more feedbacks to the generated electronic message, where the analytical model can remain active while being updated. The one or more feedbacks can comprise a feedback from an entity-in-the-loop monitoring outputs of the analytical model including the generated electronic message.