The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 22, 2023

Filed:

Oct. 14, 2020
Applicant:

Servicenow, Inc., Santa Clara, CA (US);

Inventors:

Jebakumar Mathuram Santhosam Swvigaradoss, Hyderabad, IN;

Sarthak Jain, Hyderabad, IN;

Sharfuddin Mohammed, Hyderabad, IN;

Manjeet Singh, Milpitas, CA (US);

Sakshi Kataria, Hyderabad, IN;

Assignee:

ServiceNow, Inc., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/448 (2018.01); H04L 43/08 (2022.01); H04L 41/0803 (2022.01); G06N 20/00 (2019.01); G06F 16/22 (2019.01); H04L 41/50 (2022.01); H04L 67/75 (2022.01); G06F 11/00 (2006.01); G06F 3/04842 (2022.01); H04L 9/40 (2022.01); A63F 13/55 (2014.01); A63F 13/833 (2014.01);
U.S. Cl.
CPC ...
G06F 9/4494 (2018.02); G06F 3/04842 (2013.01); G06F 11/00 (2013.01); G06F 16/2282 (2019.01); G06N 20/00 (2019.01); H04L 41/0803 (2013.01); H04L 41/50 (2013.01); H04L 43/08 (2013.01); H04L 67/75 (2022.05); A63F 13/55 (2014.09); A63F 13/833 (2014.09); H04L 63/0272 (2013.01); H04L 63/0281 (2013.01);
Abstract

An embodiment includes storage containing configuration and operational data related to a managed network, an action configurator application, and an action execution application. The embodiment also includes one or more processors configured to: receive, by way of the action configurator application, a specification of an action type; receive, by way of the action configurator application, a specification of an input source for actions generated using the action type; receive, by way of the action configurator application, a specification of one or more target users and an output modality for the actions; receive, by way of the action configurator application, a specification of a condition that causes the actions to be generated; determine, that the condition has been satisfied; and cause the action execution application to execute the action generator on the input source, and produce an output for one of the target users by way of the output modality.


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