The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 15, 2023
Filed:
Jul. 31, 2020
Applicant:
Kinaxis Inc., Ottawa, CA;
Inventors:
Marcio Oliveira Almeida, Ottawa, CA;
Zhen Lin, Ottawa, CA;
Casey Bigelow, Ottawa, CA;
Liam Meade, Ottawa, CA;
Akshatha Mummigatti, Ottawa, CA;
Assignee:
Kinaxis Inc., Ottawa, CA;
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2023.01); G06Q 30/0601 (2023.01); G06F 16/9032 (2019.01);
U.S. Cl.
CPC ...
G06Q 30/0627 (2013.01); G06F 16/90332 (2019.01); G06Q 30/0635 (2013.01);
Abstract
Systems and methods for obtaining product information via a conversational user interface. The communication channel receives communication from a user, the intent and entities of which are deduced by the NLP. These are communicated by the fulfillment API to the knowledge engine which retrieves information that fulfills the intent. The information is communicated to the fulfillment API, which converts the intent into a response, which in turn is forwarded by the NLP to the communication channel, and back to the user.