The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 15, 2023

Filed:

Oct. 26, 2018
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Raphael I. Arar, Santa Cruz, CA (US);

Robert J. Moore, San Jose, CA (US);

Guangjie Ren, Belmont, CA (US);

Margaret H. Szymanski, Santa Clara, CA (US);

Eric Y. Liu, San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/35 (2020.01); H04L 51/02 (2022.01); G06F 3/01 (2006.01); G06F 16/332 (2019.01);
U.S. Cl.
CPC ...
G06F 40/35 (2020.01); G06F 3/017 (2013.01); G06F 16/3322 (2019.01); G06F 16/3329 (2019.01); H04L 51/02 (2013.01);
Abstract

According to one embodiment, a computer-implemented method for dynamically modifying placeholder text in a conversational interface includes: processing a conversation log reflecting a conversation between a human user and an automated agent; determining, based at least in part on the processing: one or more capabilities of the automated agent; and/or a trajectory of the conversation; and dynamically modifying placeholder text in the conversational interface based at least in part on: the one or more capabilities of the automated agent; the trajectory of the conversation; or both the one or more capabilities of the automated agent and the trajectory of the conversation. Other embodiments in the form of systems and computer program products are also disclosed.


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