The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 08, 2023
Filed:
May. 17, 2021
Salesforce, Inc., San Francisco, CA (US);
Siddhi Soman, San Francisco, CA (US);
Corey Baker, New Westminster, CA;
Jessica Fain, Berkeley, CA (US);
Stephen Burgess, Berkeley, CA (US);
Matthew Hodgins, Toronto, CA;
Himanshu Sharma, Ajax, CA;
Sri Mahesh Vutukuri, Tracy, CA (US);
Nicole Fish, San Francisco, CA (US);
Salesforce, Inc., San Francisco, CA (US);
Abstract
Message moderation is described herein. In an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). In some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. Such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. Message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.