The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 08, 2023

Filed:

Aug. 21, 2018
Applicant:

Kyndryl, Inc., New York, NY (US);

Inventors:

Rahul Chenny, Bangalore, IN;

Ramshanker Kowta, Bangalore, IN;

Awadesh Tiwari, Bangalore, IN;

Assignee:

Kyndryl, Inc., New York, NY (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06N 5/04 (2023.01); G06N 20/00 (2019.01); G06F 16/28 (2019.01); G06F 16/23 (2019.01); G06N 5/043 (2023.01);
U.S. Cl.
CPC ...
G06N 5/043 (2013.01); G06F 16/2365 (2019.01); G06F 16/283 (2019.01); G06N 20/00 (2019.01);
Abstract

Embodiments describe an approach for leveraging Bots across various layers of an enterprise information technology system for reducing mean time to find problems (MTFP). The approach comprising: determining if one or more system Bots can identify one or more issues in an enterprise information technology system. Escalating the one or more issues to one or more process Bots. Invoking one or more MTFP computation engines from related Bots in communication with the one or more process Bots. Identifying the one or more issues in the enterprise information technology system by the one or more MTFP computation engines. Updating a knowledge repository with attributes of the identified one or more issues, wherein the one or more process Bots can cognitively learn from the data stored on the knowledge repository; and outputting the one or more identified issues to a user.


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