The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 01, 2023

Filed:

Dec. 23, 2020
Applicant:

Toshiba Tec Kabushiki Kaisha, Tokyo, JP;

Inventor:

Shunichiro Kamamoto, Izunokuni Shizuoka, JP;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2023.01); G06Q 10/06 (2023.01); G06Q 10/20 (2023.01); G06Q 10/0631 (2023.01);
U.S. Cl.
CPC ...
G06Q 10/20 (2013.01); G06Q 10/06316 (2013.01); G06Q 10/063112 (2013.01); G06Q 10/063114 (2013.01);
Abstract

According to an embodiment, an information processing apparatus includes a communication interface, a shop database, a maintenance worker database, and a controller. The controller determines a degree of influence of a failure on a shop on the basis of failure information received by the communication interface and shop information stored in the shop database. The controller compares the determined degree of influence with a degree of influence in other shop and determines the priority of a response to the failure in the shop. The controller selects an appropriate maintenance worker from maintenance workers stored in the maintenance worker database on the basis of the determined priority.


Find Patent Forward Citations

Kamamoto, Shunichiro. (2023). Information processing apparatus and information processing method of information processing apparatus (U.S. Patent No. 11715073). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11715073

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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