The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 01, 2023

Filed:

Nov. 13, 2018
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Dong Jun Zong, Beijing, CN;

Jonathan Dunne, Dungarvan, IE;

Da Li Liu, Beijing, CN;

Jing Xing, Beijing, CN;

Xue Fei Duan, Beijing, CN;

Mark Wallace, Blackrock, IE;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/30 (2020.01); G06N 20/00 (2019.01); H04L 67/12 (2022.01);
U.S. Cl.
CPC ...
G06F 40/30 (2020.01); G06N 20/00 (2019.01); H04L 67/12 (2013.01);
Abstract

Providing cognitive responses with an electronic message system includes predicting an urgency level corresponding to an electronic message received by the system based on detecting pre-defined features within the message and assigning a classification to the message based on the detected features. The message and corresponding urgency level can be mapped to a response action based on the classification assigned to the message. A notification of the response action and corresponding urgency level can be generated.


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