The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 25, 2023

Filed:

Jul. 27, 2020
Applicant:

Paypal, Inc., San Jose, CA (US);

Inventors:

Ramakrishna Rosanuru, Chennai, IN;

Ragunath Jayabalakrishnan, Austin, TX (US);

Assignee:

PayPal, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/06 (2006.01); G06F 3/0481 (2022.01); G06Q 20/40 (2012.01); G06Q 30/00 (2023.01); H04L 65/403 (2022.01); G06Q 30/016 (2023.01); G06F 40/205 (2020.01);
U.S. Cl.
CPC ...
H04L 65/403 (2013.01); G06F 3/0481 (2013.01); G06F 40/205 (2020.01); G06Q 20/407 (2013.01); G06Q 30/016 (2013.01);
Abstract

Methods and systems are presented for providing dynamic and interactive content in an online chat session. When it is determined that an online chat session is established between two devices, an interactive chat engine may begin monitoring chat messages exchanged between the devices to derive a context for the online chat session. A particular workflow from multiple workflows may be selected and initiated for the online chat session based on the derived context. The interactive chat engine may generate a chat object for presenting dynamic and interactive content to the user related to the workflow within the online chat session. The chat object may be inserted into the chat flow of the online chat session. Once inserted the chat object may generate and subsequently modify presentations for the devices participating in the online chat session.


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