The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 18, 2023
Filed:
Dec. 31, 2020
Csc Holdings, Llc, Bethpage, NY (US);
Heitor J. Almeida, Yorktown Heights, NY (US);
Pallavi Ghosh, Massapequa, NY (US);
John Markowski, Smithtown, NY (US);
CSC Holdings, LLC, Bethpage, NY (US);
Abstract
Disclosed herein are system, method, and computer program product embodiments for collecting and analyzing data from customer premise equipment (CPEs) in a broadcasting network. An embodiment operates by a headend device establishing a first set of connections to a set of CPE devices, transmitting a set of CPE data collection instructions to each CPE device, and then terminating the first set of connections. Subsequently, the embodiment operates by the headend device establishing a second set of connections to the set of CPE devices and receiving, from a subset of the set of CPE devices, a set of CPE data packages generated based on set of CPE data collection instructions. The embodiment further operates by the headend device generating a CPE dataset based on the set of CPE data packages and determining a set of CPE diagnostic data for one or more CPE devices based on the CPE dataset.