The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 18, 2023

Filed:

Sep. 24, 2020
Applicant:

Ncr Corporation, Atlanta, GA (US);

Inventors:

Itamar David Laserson, Givat Shmuel, IL;

Rotem Chudin, Kfar-Saba, IL;

Julie Dvora Katz Ohayon, Ashdod, IL;

Moshe Shaharur, Tel-Aviv, IL;

Assignee:

NCR Corporation, Atlanta, GA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/06 (2023.01); G06Q 30/0601 (2023.01); G06N 20/00 (2019.01); G06F 40/242 (2020.01); G06Q 10/0875 (2023.01);
U.S. Cl.
CPC ...
G06Q 30/0631 (2013.01); G06F 40/242 (2020.01); G06N 20/00 (2019.01); G06Q 10/0875 (2013.01); G06Q 30/0603 (2013.01);
Abstract

Item codes for items are mapped to multidimensional space as item vectors based on transaction contexts. Similarities between item codes are based on distances between the item codes within the multidimensional space. Substitute items for out-of-stock items are automatically identified based on the item similarities and based on collected feedback from transactions. The substitute items are provided in real time to customers during transactions, item picking services during item fulfillment, and shelf management services for item shelf stocking. In an embodiment, the substitute items are further determined based on a specific transaction history for a given customer and specific feedback collected for the given customer from the specific transaction history.


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