The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 18, 2023

Filed:

Jan. 15, 2020
Applicant:

Kyndryl, Inc., New York, NY (US);

Inventors:

Garfield W. Vaughn, South Windsor, CT (US);

Gandhi Sivakumar, Bentleigh, AU;

Vasanthi M. Gopal, Plainsboro, NJ (US);

Aaron K. Baughman, Cary, NC (US);

Assignee:

KYNDRYL, INC., New York, NY (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/30 (2020.01); G06F 40/205 (2020.01); G06N 3/02 (2006.01); G06F 18/24 (2023.01);
U.S. Cl.
CPC ...
G06F 40/30 (2020.01); G06F 18/24 (2023.01); G06F 40/205 (2020.01); G06N 3/02 (2013.01);
Abstract

Pairing a user response and associated context with a neural network associated with a virtual assistant computer during a dynamic text conversation with an end user. The virtual assistant computer receives a detected user generated text input; determines context of the detected user generated text input; compares the context of the detected user generated text input by comparing a confidence score representing context of the user generated input to a classification associated with each of a plurality of existing nodes of a neural network. For confidence scores below a threshold relative to the classification associated with each of the existing nodes of the neural network, the virtual assistant computer creates a new node within the neural network and assigns the context of the user generated text to the new node.


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