The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 18, 2023
Filed:
Nov. 22, 2021
International Business Machines Corporation, Armonk, NY (US);
Venkata Vara Prasad Karri, Visakhapatnam, IN;
Saraswathi Sailaja Perumalla, Visakhapatnam, IN;
Sarbajit K. Rakshit, Kolkata, IN;
Sampath Kumar Pulupula Venkata, Visakhapatnam, IN;
Ravi Sankar Parvathina, Visakhapatnam, IN;
International Business Machines Corporation, Armonk, NY (US);
Abstract
Disclosed herein a system, method, and computer program product for providing proactive guidance to users in order to execute a shift left model in software delivery. As disclosed, a processor may receive an issue resolution request. The processor may further access an issue resolution request repository where the issue resolution request repository may include details related to prior issue resolution requests. The processor may subsequently classify the issue resolution request based on the details related to the prior issue resolution requests. Accordingly, the processor may identify a root cause for the issue resolution request.