The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 18, 2023

Filed:

Aug. 16, 2019
Applicant:

Verizon Patent and Licensing Inc., Arlington, VA (US);

Inventors:

Yoganand Thulasiraman, Irving, TX (US);

Mary P. Jelinek, Somerset, NJ (US);

Ramesh Babu Ramakrishnan, Flower Mound, TX (US);

Elanchezhian Ganapathy Dhandapani, Frisco, TX (US);

Abel Sileshi, Irving, TX (US);

Venkata Ravi Sekhar Kothamasu, Lewisville, TX (US);

Assignee:

Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 11/20 (2006.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06F 11/203 (2013.01); G06N 20/00 (2019.01); G06F 2201/85 (2013.01);
Abstract

A method may include receiving a communication from a user device, determining whether to forward the communication to a first computer system or a second computer system and forwarding the communication to the first computer system based on the determining. The method may also include generating, by the first computer system, a first response to the communication, determining whether an error occurred when processing the communication at the first computer system and forwarding the communication to the second computer system, in response to determining that an error occurred. The method may further include generating, by the second computer system, a second response to the communication and comparing the first response from the first computer system to the second response from the second computer system.


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