The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 11, 2023
Filed:
Oct. 14, 2020
Paypal, Inc., San Jose, CA (US);
Raoul Johnson, Scottsdale, AZ (US);
Meethil Vijay Yadav, Scottsdale, AZ (US);
Michael Weideman, Mesa, AZ (US);
Eric Nunes, Scottsdale, AZ (US);
PayPal, Inc., San Jose, CA (US);
Abstract
There are provided systems and methods for a voice vector framework that authenticates user interactions. A service provider server receives user interaction data having audio data that is associated with an interaction between a user device and the service provider server. The server extracts user attributes from the audio data and obtains user account information associated with the user device. The server selects a classifier that corresponds to a select combination of features based on the user account information and applies the classifier to the user attributes. The server generates a voice vector that includes multiple scores indicating likelihoods that a respective user attribute corresponds to an attribute of the select combination of features. The server compares the voice vector to a baseline vector corresponding to a predetermined combination of features and sends a notification to an agent device with an indication of whether the user device is verified.