The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 04, 2023
Filed:
Sep. 03, 2020
Oracle International Corporation, Redwood Shores, CA (US);
Stephen Andrew McRitchie, Palo Alto, CA (US);
Sunghye Jeon, San Mateo, CA (US);
Oracle International Corporation, Redwoood Shores, CA (US);
Abstract
The present disclosure relates to chatbot systems and, more particularly, to techniques for determining that an input utterance is representative of a task that a particular chatbot can perform, based on matching the input utterance to a template. Techniques are also described for generating templates based on example utterances that have been provided for a chatbot. In certain embodiments, an initial set of templates is generated based on example utterances. This initial set of templates is then refined using template generalization techniques, which can be performed at the word or sentence level to generate a final set of templates for use at runtime, when the templates are matched against user utterances. The final set of templates may include one or more generalized templates that were derived from the initial set of templates and may also include the initial set of templates.