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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 11694025 B1

PDFFull Text
Date of Patent:
Jul. 04, 2023

Filed:

May. 04, 2020

Cognitive issue description and multi-level category recommendation

Applicant:

Kyndryl, Inc., New York, NY (US);

Inventors:

Dinesh Babu Yeddu, Guntur, IN;

Haree Krushnan, Bangalore, IN;

Pooja Chandrashekar Hegde, Sirsi, IN;

Vinita Tale, Bangalore, IN;

Assignee:

Kyndryl Inc., New York, NY (US);

Attorneys:

Erik Swanson

Matthew M. Hulihan

Heslin Rothenberg Farley & Mesiti PC

Primary Examiner:

Stephen S Hong

Assistant Examiner:

Broderick C Anderson

Int. Cl.
CPC ...
G06F 40/205 (2020.01); G06F 9/38 (2018.01); G06N 20/00 (2019.01); G06F 18/214 (2023.01);
U.S. Cl.
CPC ...
G06F 40/205 (2020.01); G06F 9/3836 (2013.01); G06F 18/2155 (2023.01); G06N 20/00 (2019.01);
Abstract

A processor may receive first issue data. The first issue data may be associated with input data entered by a user into a user interface on the issue submission application. The processor may analyze the first issue data. The processor may select a first set of prompted issue descriptions. The first set of prompted issue descriptions may be selected based on analyzing the first issue data. The processor may prompt the user to select a subset of the first set of prompted issue descriptions. The processor may receive from the user a selected subset of the first set of prompted issue descriptions. The processor may output an identified issue description. The identified issue description may be generated based on the selected subset of the first set of prompted issue descriptions.

Find Patent Forward Citations

Quick Actions:

Yeddu, Dinesh. (2023). Cognitive issue description and multi-level category recommendation (U.S. Patent No. 11694025). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11694025

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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