The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 27, 2023
Filed:
May. 06, 2021
Applicant:
International Business Machines Corporation, Armonk, NY (US);
Inventors:
Ming Tan, Malden, MA (US);
Haoyu Wang, Somerville, MA (US);
Dakuo Wang, Cambridge, MA (US);
Chuang Gan, Cambridge, MA (US);
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/216 (2022.01); G06F 40/30 (2020.01); H04L 51/42 (2022.01); G06F 40/35 (2020.01);
U.S. Cl.
CPC ...
H04L 51/216 (2022.05); G06F 40/30 (2020.01); G06F 40/35 (2020.01); H04L 51/42 (2022.05);
Abstract
A deep learning module classifies messages received from a plurality of entities into one or more conversation threads. In response to receiving a subsequent message, the deep learning module determines which of the one or more conversation threads and a new conversation thread is contextually a best fit for the subsequent message. The subsequent message is added to the determined conversation thread.